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Shipping Policy
ORDER PROCESSING
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
Because we work with trusted fulfillment partners, processing times may vary depending on product availability and order volume.
SHIPPING COSTS
Shipping costs are calculated at checkout based on the customer's shipping address, order size, and selected shipping carrier.
All applicable shipping charges will be displayed before completing the purchase.
SHIPPING TIMES
Estimated delivery times depend on your location and the shipping carrier used.
Typical delivery times:
• United States: 5–10 business days
• International orders: 7–15 business days
Delivery times are estimates and may vary due to factors outside our control, such as weather, customs processing, or carrier delays.
SHIPPING CONFIRMATION & TRACKING
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take 24–48 hours to appear after the shipment has been dispatched.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing the correct shipping address during checkout.
If an incorrect address is provided, please contact us immediately.
We cannot guarantee address changes once an order has been processed or shipped.
We are not responsible for packages delivered to incorrectly provided addresses.
INTERNATIONAL SHIPPING
For international orders, customers may be responsible for customs duties, import taxes, or other fees imposed by their local government.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
SHIPPING PROTECTION (OPTIONAL)
Customers may choose to purchase Shipping Protection during checkout.
Shipping Protection covers packages that are lost in transit. If a protected package is confirmed lost by the carrier, we will replace the order at no additional cost.
This option must be selected at checkout.
Orders without Shipping Protection may not be eligible for replacement if lost after being accepted by the carrier.
If you purchased Shipping Protection and believe your package has been lost, please contact us for assistance.
RETURN POLICY
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return under the conditions below.
RETURN ELIGIBILITY
To qualify for a return:
• Items must be unused and unworn
• Items must be returned in their original condition and packaging
• Returns must be requested within 30 days of delivery
Items that show signs of wear, damage, or alteration may not be eligible for a refund.
EXCHANGES
We do not offer exchanges at this time.
If you would like a different item, please return the original product and place a new order.
REFUNDS
Once your returned item has been received and inspected, we will notify you of the refund status.
If approved, your refund will be issued to your original payment method.
Please allow several business days for the refund to appear, depending on your payment provider.
RETURN SHIPPING
Customers may be responsible for return shipping costs unless the item received was defective or incorrect.
TRACK YOUR ORDER
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can use this tracking number to monitor the delivery status of your order through the shipping carrier.
Please allow 24–48 hours for tracking information to update after the order has been shipped.
If you need assistance locating your order or have not received your tracking information, please contact our support team.
FREQUENTLY ASKED QUESTIONS
How do I place an order?
Simply browse our store, add the items you want to your cart, and proceed to checkout. Once your payment is confirmed, we will begin processing your order.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We cannot guarantee changes once an order has already been processed or shipped.
Where do you ship?
We ship to customers in the United States and internationally.
How long does shipping take?
Estimated delivery times are:
• United States: 5–10 business days
• International Orders: 7–15 business days
Please note that delivery times may vary depending on your location and shipping carrier.
Do you offer shipping protection?
Yes. During checkout, customers have the option to purchase Shipping Protection.
If a protected package is confirmed lost during transit, we will replace the order at no additional cost.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number.
You can use this tracking number to monitor the delivery status through the shipping carrier.
My tracking number isn't updating. What should I do?
Tracking updates may take 24–48 hours to appear after shipment. If your tracking information still hasn't updated after that time, please contact us.
What is your return policy?
We accept returns of unused items in their original condition and packaging within 30 days of delivery.
Do you offer exchanges?
No. We currently do not offer exchanges.
If you would like a different item, you may return the original product and place a new order.
When will I receive my refund?
Once we receive and inspect your returned item, we will process your refund to your original payment method. Refund times may vary depending on your payment provider.
How do I choose the correct size?
Please refer to the size guide provided on each product page before placing your order.
If you are unsure about sizing, feel free to contact us for assistance.
What payment methods do you accept?
We accept major payment methods such as:
• Credit cards
• Debit cards
• Other secure online payment options available at checkout
All payments are processed securely.
How can I contact customer support?
If you have any questions about your order, please contact us through our Contact Us page.
Our support team will respond as soon as possible.
